Clients may cancel a project or retainer by providing a 7-day written notice. Upon cancellation:

  • Work delivered till date will be billed and settled.
  • Any prepaid but unused services may be retained as credit (valid for 90 days), but no cash refunds will be processed once work has started.

Globotex reserves the right to cancel or terminate services if there is a breach of terms, non-payment, or unethical conduct by the client.